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Diversity competence
Paperback
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- Book Synopsis
- In today's world many people live, learn and work in international and multicultural environments. Intercultural communication has become an important topic in many fields of work and study. Given the complexities of globalization, knowledge of cultures and cultural differences is rarely sufficient.In this book, interpersonal communication forms the point of departure: the meeting of people, not of cultures. The authors describe what diversity competence entails: which processes, challenges and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive, communicative approach to analyzing and addressing potential miscommunication. - Addresses controversial topics frankly and clearly without being simplistic.- Discusses theory from several different fields.- Case studies provide practical examples and guidelines.- Companion website with extra case studies and study assignments. The target audience for Diversity Competence includes students, educators and professionals in the fields of communication and media, business, management and leadership, governance and international relations and cooperation.
- About The Author
- Dr Edwin Hoffman (Dutch nationality, born in Indonesia and living in Austria) works as an independent researcher, trainer and adviser in intercultural communication and diversity competence. Edwin is associated with the Alpen Adria University in Klagenfurt, Austria as an external lecturer and is a regular guest lecturer at universities and universities of applied sciences. Edwin developed the TOPOI model: a systemic framework of points of attention and interventions for diversity-sensitive communication. He is the author of several publications, including the main publications Interculturele gespreksvoering: Theorie en Praktijk van het TOPOI model (in Dutch, 2013, revised edition 2018), Interkulturelle Gesprächsführung: Theorie und Praxis des TOPOI Modells (Intercultural conversation: Theory and Practice of the TOPOI model) (in German, 2015), and, as co-author, De stille kracht van leiderschap: Een Indisch perspectief (The silent power of leadership: An 'Indo' perspective) (2008).
- Product Details
-
- ISBN
- 9781789242409
- Format
- Paperback
- Publisher
- CAB International, (28 February 2019)
- Number of Pages
- 352
- Weight
- 745 grams
- Language
- English
- Dimensions
- 239 x 165 x 19 mm
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