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Managing quality
Paperback
€59.44
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- Book Synopsis
- Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
- About The Author
- Desmond Bell, Philip McBride, George Wilson
- Product Details
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- ISBN
- 9780750618236
- Format
- Paperback
- Publisher
- Routledge, (07 July 1994)
- Number of Pages
- 236
- Weight
- 470 grams
- Language
- English
- Dimensions
- 234 x 155 x 15 mm
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