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The need for change
Paperback
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- Book Synopsis
- Helps managers improve the service they provide to customers (or to the public) and reduce costs, improve performance and boost staff morale. In this title, the author introduces its key terms and techniques for reaching an understanding of the root causes of the particular problems facing your organisation.
- Product Details
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- ISBN
- 9781908009746
- Format
- Paperback
- Publisher
- Triarchy Press, (31 December 2012)
- Number of Pages
- 81
- Weight
- 104 grams
- Language
- English
- Dimensions
- 203 x 133 x 5 mm
- Categories: