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Trust Matters
S. Bibb
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Paperback
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- Book Synopsis
- Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: · Organizational Success and Profitability · Winning and Retaining Customers · Effective Leadership · Innovation and Creativity · Motivating and Energising People · Managing Risk · Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.
- About The Author
- SALLY BIBB is Organizational Development Director with The Economist Group. She has specialized in executive development for 15 years and holds a Masters degree in organizational change. Based in London, her work covers Europe, North America and Asia. Sally has also worked on several development programmes in the not-for-profit sector, including working with the LIFT (London International Festival of Theatre) Business Arts Forum. JEREMY KOURDI is a Business Writer, Consultant and the author of twelve business books and many articles. Before establishing his own business, he was a Senior Vice President with The Economist Group, and he continues to undertake assignments for them. Other clients include the Chartered Management Institute, John Wiley & Sons Ltd, Economist Intelligence Unit, HSBC Group, IMD Business School and Strathclyde University Graduate Business School. Jeremy has a Masters degree in International Relations.
- Product Details
-
- ISBN
- 9781349516155
- Format
- Paperback
- Publisher
- Palgrave Macmillan, (01 January 2004)
- Number of Pages
- 178
- Weight
- 254 grams
- Language
- English
- Dimensions
- 216 x 140 x 11 mm
- Categories: